ELECTRONIC SPECIALISTS 21621 Reflection Lane Boca Raton, FL 33428 561-487-6103 "Building and servicing personal computers since 1975"

Everyone's computer has some amount of spyware, adware, malware, trojans and viruses. When a computer slows down, intermittently crashes, shuts down by itself, Won't boot or shut down correctly or warning windows pop up, it's time to restore the OS (operating system). Understand that the restoration or recovery disks or partitions that come with your computer will erase everything-including your data and programs-before installing the OS. Electronic Specialists has three programs that can help you get your computer working again: 1: Basic Restoration: At your home, we will restore your computer to as-new condition, re-install peripherals such as printers, scanners and cameras, and get you back on the internet. We will not save any data or update the OS. You are free to do this yourself. Cost is $99 and you may use checks or credit cards. 2: Advanced restoration: We do not restore your computer at your location. We will pick up your computer and redeliver it restored in a day or two. This will save you money, as on-site labor rates run $59/hr and advanced restorations take longer to do, to update the OS from Microsoft and other suppliers after the restoration. Restorations take between five and eight hours, but our low flat rates eliminate the sticker shock and are much lower because we can work on several computers at once in our shop. We will take the computer to our facility, replace the OS, perform all critical security updates and service packs, install anti-virus and anti-spyware programs, check for updated drivers, and install whatever programs you supplied. We will make expert-recommended changes to the OS such as removing known bugs and limitations, install our own secondary backup system, then return the computer to you and set up your peripherals and internet connection and show you how to use the included backup and protection programs. Cost is $149 and you may use checks or credit cards. 3: Advanced restoration with data recovery: This is also done at our facility. Our best program will restore and update the OS and add the new backup and security programs just like program 2 without deleting your precious files…but there are some facts that you must understand first. Saving data could also possibly save virus and downloaded malware programs, infected websites in your favorites, and macro viruses in your documents folder, along with other unwanted and harmful garbage. We will save all of the data in your My Documents folder, on your Desktop, your address book, email folders and downloads, and your Favorites/Bookmarks. You may also be saving whatever malware that hurt your OS in the first place. We only save data. That means the My Documents folder, which holds documents, pictures, Excel spreadsheets and so on. We will also look for and save the Outlook Express address book, Outlook data and settings, Thunderbird profiles, Favorites, Desktop data, PDA data, Quicken/Quickbooks data. A technician will sit down with you and look over every folder in your computer and advise and help you locate your data. You must indicate any additional data that you wish to save from any programs you use. Some data might not be saved, it may be damaged or erased. All of your data will be checked with our anti-virus and anti-spyware programs before restoring. We do not save programs, as these must be reinstalled into the replacement OS, unless they are old 16-bit programs in their own folder, or downloaded programs in your download folder, assuming you made one. If you don't have your original programs on CD-ROM, floppies, or downloaded programs, don't expect them from us. We will install only what you give us. Anything you are missing is your responsibility. If you have lost your original restoration or OS disks, you will have to buy Microsoft Windows all over again and we will have to find all of your hardware drivers on line. We can supply missing software for you if you wish. Cost is $189 and we will only take cash for the work done, deposit up front, the balance when we return and set up the computer to your peripherals and internet connection. Call us at 561-487-6103 to make an appointment.

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